Saturday, November 22, 2014

Nordhavn announces expansion, relocation of its Southeast operations



In an effort to better service its customers on the East Coast, Pacific Asian Enterprises, Inc. (PAE) is extremely pleased to announce the expansion and relocation of its southeast sales and commissioning operations to North Palm Beach, FL. The highly regarded Old Port Cove Marina will serve as the new home base for Nordhavn Yachts Southeast, providing clients a one-stop shop for superior sales, service and yacht management.

Further development of Nordhavn Southeast was initially triggered by the company having outgrown its Stuart, FL location after facing an influx of service demand from larger Nordhavns. At the same time, PAE wanted to refocus its efforts on improving strategies to address client needs by offering the most competitive professional and technical service. 

“Clients have been asking for increased manufacturer support in our area for years,” says Southeast Sales Manager Andy Hegley who oversees operations. “We are excited to now be in a position to offer the best possible services to them.”

To start, the company has named Rob Cole as the new Southeast Service Manager. Cole, an experienced commissioning tech, has worked on dozens of Nordhavns across the globe during his 10-year tenure with PAE. Having serviced every model in the line (both 50- and 60-cycle boats), performed countless deliveries, and built long-term client relationships, Cole has established himself as one of the pre-eminent and sought after Nordhavn technicians in the world today. 

Cole has a solid team around him, including Chris Cooper, another long-time commissioning member who has served alongside Cole the past 6 years and knows Nordhavns from stem to stern. Together, they have proven a trustworthy, results-driven tandem whose single most important goal is providing the best service on each job they take. Already up and running in North Palm Beach, Cole and Cooper have started on several work orders and will tackle commissioning the brand new Nordhavn 68 hull 29 in January.

With its established, ethical and successful service track record as a foundation, Nordhavn Yachts Southeast is also offering yacht management services for Nordhavns laying over anywhere in the area. Owners are provided support via a dedicated team of Nordhavn professionals who ensures each yacht is maintained, operated and administered to the highest possible standards. “Our aim is to give owners peace of mind whether or not they’re on board,” said Hegley. Those owners who do opt to stay aboard while at Old Port Cove can enjoy the amenities the marina has to offer. The facility caters to boaters with its deep water entry, easy ocean accessibility and the sort of first class conveniences that Nordhavn owners have a right to expect. It’s a short drive from Palm Beach airport and within close proximity to a multitude of shops and restaurants. 

In addition to being an ideal backdrop for expert yacht maintenance and care, Hegley is enthused about the increased visibility the Old Port Cove site (an already established hub for Nordhavns) will provide the sales arm of Nordhavn Yachts Southeast. A third broker was recently added to the sales force in anticipation of meeting increased demands. With a recovering economy and a location that has always been a draw for Nordhavns, Hegley foresees a bright and busy future in both the new and pre-owned markets. “The combined amount of professional yacht sales experience in the Florida office now is nearly 75 years – that’s an immense skillset,” said Hegley. “When you add to that our direct connection to Nordhavn engineering and project management coupled with the services we can now offer anyone looking to buy or sell a Nordhavn, it positions us as the most viable option for customers in this region.”

Some of the advantages clientele can look forward to include discounted dockage, preventative inspections, owner’s manual updates, and manufacturer-direct parts orders. 

“No other firm will be able to offer a more professional, high level and comprehensive package of services at a greater value than Nordhavn Yachts Southeast,” asserts Hegley.
Source and Photos Nordhavn Yachts.

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